hoki bumi22.com Platform Privacy Notice

This page describes what data we collect when you use hoki bumi22.com and how we keep that information protected. We recognize that privacy matters. When you create an account, fund via DANA, e-wallet, or bank transfer, or stake on Liga 1 and other markets, you share personal details with us. We explain exactly what we collect, how we use it, and who may have access to it.

We at hoki bumi22.com operate with transparency on data practices. We do not sell your personal information to third parties for marketing purposes. We share data only where necessary to process your transactions, verify your identity, comply with Indonesian law, or protect our platform. Read this policy to understand your rights and our commitments.

If you have specific questions about how we handle your data, our support team is available in English and Indonesian during business hours. You may also contact us to request a copy of your personal data, ask us to delete your information, or raise privacy concerns.

What Data We Collect on hoki bumi22.com

When you register for an account on hoki bumi22.com, we collect: your full name, email address, phone number, date of birth, and residential address. We ask for this information to set up your account and meet our legal obligations under Indonesian financial regulations.

Before you can withdraw funds, we require identity verification. We collect a copy of your photo ID (KTP, passport, or driver's license) and residential proof (utility bill, bank statement, or rental agreement). Our verification team reviews these documents to confirm your identity and prevent fraud. We retain these documents securely for up to three years, as required by Indonesian law.

When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, your payment partner shares transaction details with us. We record your deposit amount, payment method, timestamp, and transaction ID. When you withdraw, we record the same details.

When you use hoki bumi22.com, we log your activity: which games you access, which markets you view, the bets or stakes you place, and your account balance at different times. We use this data to detect fraud, investigate disputes, and improve our platform.

We may also collect technical data: your IP address, device type, browser version, and the pages or games you access. This helps us troubleshoot technical issues and optimize our hoki bumi22.com platform for different devices.

Optional data: We do not require you to provide profile information such as a photo or biography. Any data you choose to add to your profile beyond the required fields is optional and managed by you.

How We Use Your Data on hoki bumi22.com

We use your personal information for these purposes:

Account management: We use your name, email, and phone to create and maintain your hoki bumi22.com account, send account notifications, and assist with account recovery or password resets.
Identity verification and compliance: We use your identity documents to verify you are who you claim to be and to comply with Indonesian anti-money-laundering (AML) and know-your-customer (KYC) regulations.
Payment processing: We share deposit and withdrawal details with our payment partners (mobile banking, local payment, bank partners, online payment processors) to execute your transactions. Your payment partners may retain transaction records under their own policies.
Fraud prevention and platform security: We analyze your activity to detect suspicious patterns, attempted account takeovers, or use of automated tools. If we detect risk, we may freeze your account temporarily pending investigation.
Dispute resolution: If you report a lost bet, a payout error, or a technical glitch, we review your transaction history, game logs, and account activity to investigate and resolve the dispute fairly.
Platform improvement: We analyze aggregated (non-personal) data to understand which games are popular, which payment methods users prefer, and where our hoki bumi22.com platform may have technical issues.
Legal compliance: If we receive a lawful request from Indonesian authorities or law enforcement, we may disclose your data as required by law.

Third Parties and Data Sharing on hoki bumi22.com

We do not sell your personal data to third parties for marketing or advertising purposes. However, we share data with:

Payment partners: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking processors, and local payment, online payment, e-wallet, mobile banking. We share only the information necessary to process your deposit or withdrawal (your name, account number, transaction amount, timestamp).
Identity verification service providers: Third-party KYC vendors who help us verify your identity documents. We share your photo ID and residential proof with these vendors under strict data-protection agreements.
Hosting and infrastructure providers: Our servers may be hosted by third-party providers, both inside and outside Indonesia. Your data is encrypted in transit and at rest, limiting what these providers can access.
Customer support tools: We use third-party live-chat and email platforms to manage support requests. Your support messages may be stored on these platforms' servers.
Law enforcement and authorities: If we receive a lawful order from Indonesian police, financial authorities, or courts, we will disclose the minimum necessary data to comply with that order.

All third-party processors sign data-protection agreements requiring them to keep your information confidential and use it only for the purpose we specify.

How We Protect Your Data

We at hoki bumi22.com employ industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS 1.2 or higher. Your password is hashed (not stored in plaintext). Your identity documents are stored in secure, access-restricted environments. Our servers use firewalls, intrusion detection, and regular security audits.

However, no security method is completely foolproof. We encourage you to use a strong, unique password, enable two-factor authentication if available, and contact us immediately if you suspect unauthorized access to your hoki bumi22.com account.

How Long We Keep Your Data

We retain your personal data for as long as your account is active, plus an additional period for legal and compliance reasons. Specifically:

Account information (name, email, phone) is retained while your account is open and for up to 2 years after closure, to handle any disputes or compliance inquiries.
Identity documents and verification records are retained for up to 3 years to comply with Indonesian AML/KYC regulations.
Transaction records (deposits, withdrawals, bets) are retained for up to 7 years to support dispute resolution and regulatory compliance.
Technical logs (IP addresses, device data) are retained for up to 90 days.

After these retention periods, we securely delete or anonymize your data. You may request deletion of your data sooner by contacting our support team, subject to legal and compliance obligations that may require us to retain certain information longer.

Your rights under Indonesian data protection law

You have the right to request access to your personal data, correct inaccuracies, request deletion (subject to legal holds), and withdraw consent for certain data uses. Contact our support team to exercise these rights.

Cookies and Tracking on hoki bumi22.com

Our hoki bumi22.com platform uses cookies and similar tracking technologies to improve your experience. Cookies store information such as your login session, language preference, and game history on your device. Most cookies expire when your session ends; some may persist for longer if you enable "remember me" features.

We use cookies to recognize you when you return to hoki bumi22.com, to streamline account access, and to track which games or markets you view (to tailor recommendations). We do not use cookies to identify you across unrelated websites or to sell behavioral data to advertisers.

You can control cookie settings in your browser. Disabling cookies may limit the functionality of hoki bumi22.com—for example, you may be asked to log in more frequently.

Contacting Us About Your Data and Privacy

If you have questions about this privacy policy, wish to request a copy of your personal data, want to correct information we hold about you, or have a privacy concern, contact our support team:

Live chat via hoki bumi22.com website or app (available during business hours, Monday–Friday 9 AM–6 PM Jakarta time)
Email to our support address (response within 2 business days)
Our FAQ section (often answers common privacy questions immediately)

Our support team speaks English and Indonesian. We will acknowledge your request within 48 hours and work to resolve your privacy concern promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data practices or applicable law. If we make material changes, we will notify you by email or by posting a notice on hoki bumi22.com. Your continued use of our platform after such notice constitutes acceptance of the updated policy.

Our Privacy Commitment

We at hoki bumi22.com are committed to handling your personal information responsibly and transparently. We collect data only when necessary, use it only for the purposes described, and protect it with industry-standard security measures. We do not sell your information to advertisers or marketers.

Your trust is essential to our platform. If you ever feel your privacy has been compromised or if you have questions about how we use your data, reach out to our support team. We are here to clarify and address your concerns.

Thank you for using hoki bumi22.com. We appreciate your time and your confidence in our commitment to your privacy.